Privacy Policy

1. Information We Collect

We collect the following categories of personal information to provide the Service.

(1) Information you provide when creating an account

• Social login: basic profile information (name, email address, etc.) that Google makes available to us through its authorization flow

(2) Content you upload while using the Service

• Image files you upload for translation or text extraction, and the resulting extracted text

(3) Information collected automatically

• IP address, device and browser information (OS, browser type and settings), access date and time, cookies, and usage records (pages visited, clicks, etc.)

We do not intentionally collect sensitive information such as your beliefs, political opinions, health, or sexual life. However, because the Service processes uploaded images automatically through OCR and translation technology, we are unable to identify, filter, or screen out sensitive information that an image may contain before such automatic processing occurs. Accordingly, if an uploaded image contains sensitive information, you acknowledge that it may be automatically processed (including via OCR and translation) as part of the Service, and by uploading the image you are deemed to have consented to such processing. Please exercise caution when uploading images that may contain sensitive information.

2. How We Use Your Information

We use the information we collect only for the following purposes:

• To provide the Image Translator and Image to Text services
• To identify members, maintain login sessions, and manage accounts
• To prevent misuse of the Service and enforce usage limits (e.g., free-tier limits)
• To respond to inquiries and provide customer support
• To diagnose service errors and improve quality
• To analyze statistics for service improvement and new feature development
• To comply with legal obligations

3. Retention and Use Period

We delete personal information without delay once the purpose of collection and use has been achieved, and retain it for the periods below.

• Where retention is required by applicable law, we retain the information for the period specified by that law (e.g., access records under the Protection of Communications Secrets Act).
• We may retain certain information within the necessary scope to prevent misuse and to meet legal obligations (e.g., tax and accounting).
• To prevent abuse of the free monthly quota (for example, deleting and recreating an account to reset the limit), we keep a one-way cryptographic hash derived from your email together with that month's usage count even after you delete your account. This record contains no readable email or other personal information and is used only to enforce the free-usage limit; it resets at the start of each calendar month.

4. Destruction of Personal Information

• Procedure: Personal information whose retention period has expired or whose processing purpose has been achieved is destroyed in accordance with our internal policy and applicable law.
• Method: Electronic files are permanently deleted using a method that makes recovery impossible; paper documents are shredded or incinerated.
• Uploaded image files are automatically deleted after processing is complete and are not separately stored or retained.

5. Provision to Third Parties

We do not, in principle, provide your personal information to external parties, except in the following cases:

• Where you have given prior consent
• Where required by law, or where a law enforcement agency requests it in accordance with the procedures and methods set out in applicable law for investigative purposes

6. Outsourcing of Processing

We outsource part of our personal information processing to the following external providers in order to operate the Service. We require these providers, by contract, to comply with applicable data protection laws, to use the information only for the stated purpose, and to delete it upon completion of processing.

7. Overseas Transfer of Personal Information

In connection with the outsourced tasks above, the following personal information may be transferred overseas:

You may refuse this overseas transfer by declining to use the Image Translator / Image to Text features; declining will result in those features being unavailable to you.

8. Your Rights and How to Exercise Them

You may exercise the following rights regarding your personal information at any time:

• Request access to, correction, deletion, or suspension of processing of your personal information
• Modify your information through account settings, or delete it by closing your account
• To exercise these rights, contact us at support@growdle.com; we will act without undue delay.

A. Cookies

We use cookies to provide personalized features, maintain sessions, and analyze usage.

• Purpose: maintaining login sessions, saving user preferences, analyzing service usage, and serving advertisements
• How to refuse: You can refuse or delete cookies through your browser settings. Note that if you refuse cookies, some features such as login may be limited.
  • (Chrome) Settings > Privacy and security > Cookies and other site data
  • (Other browsers) Refer to each browser’s help menu

B. Advertising and Third-Party Services

We use the following third-party advertising and analytics services to operate the Service. Through these, third parties may collect information via cookies and similar technologies.

(1) Google AdSense

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this or other websites.
• You may opt out of personalized advertising through Google Ad Settings, or opt out of third-party vendors’ use of cookies at www.aboutads.info.

(2) Coupang Partners

• As part of the Coupang Partners program, we may earn a commission from qualifying purchases.
• Coupang and related operators may collect information via cookies through Coupang Partners links and banners, subject to their own privacy policies.

Information collected by third-party services is governed by each provider’s own privacy policy, for which we are not responsible. We encourage you to review those policies.

C. Security Measures

We take the following measures to process personal information safely:

• Encryption of data in transit (SSL/TLS)
• Encrypted storage of sensitive information such as passwords
• Minimization of access privileges and access controls
• Security measures to prevent hacking and malicious code

However, transmission of data over the internet cannot be guaranteed to be 100% secure, and you acknowledge this when using the Service.

D. Children’s Privacy

• Users under the age of 14 may not sign up for or use the Service.
• To confirm whether a user is under the age of 14, we may collect the user’s date of birth or age information during the sign-up process.
• If we learn that personal information from a user under the age of 14 has been collected, we will delete it without delay and restrict the user’s access to the Service.
• For users outside Korea, in accordance with the U.S. Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13.

E. International Users

Users have the following rights under the GDPR and related laws:

• The right to access, correct, delete, restrict, and object to the processing of their personal information
• The right to request data portability
• The right to lodge a complaint with a supervisory authority

9. Data Protection Officer / Contact

For inquiries, complaints, or remedies regarding the processing of personal information, please contact:

10. Changes to This Privacy Policy

This Privacy Policy may be revised in accordance with changes in law or service policy. We will announce the effective date and details of any changes in advance through in-service notices or this page. If you do not agree to the changes, you may request to close your account.